We have an exciting opportunity to join us as a Healthcare Support Worker in our highly experienced care team.
About the role:
As a Healthcare Support Worker, you will work as part of a nurse-led multidisciplinary team to provide high-quality, child-centred care for babies, children and young people with life-shortening conditions, while supporting their families.
You will assist with delivering care, maintaining accurate records, supporting play and therapeutic activities, and helping to create a safe, compassionate and family-focused environment.
For further information please see the full job description and job specification.
Shift requirements:
Candidates will be required to work 37.5 hours a week, covering 3 x 12-hrs shifts (days & nights) a week and 1 x 6hrs early or late shift a month. Our shift patterns are as follows:
About you:
You will be a compassionate and reliable individual with experience in a healthcare setting and a commitment to delivering excellent care. Organised and adaptable, you will be able to follow care plans, communicate effectively with families and colleagues, and remain calm in emotionally challenging situations.
You will hold a Level 2 qualification in Health and Social Care (or equivalent) and be willing to work towards a Level 3 qualification if not already achieved.
IT skills, including the use of Microsoft 365, and an understanding of safeguarding, confidentiality and person-centred care are essential.
Our benefits package includes:
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form.
Please note this role is subject to the outcome of a Enhanced DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Visa sponsorship is not available for this position. Applicants must have and maintain the legal right to work in the UK and be able to fulfil the contractual hours advertised for the role for the full duration of their employment contract.
Please note: we may close the vacancy earlier should sufficient applications be received.
We are not seeking agency support for this role.
For any queries regarding the role, please email carmel.scott@tyhafan.org